Can't confirm my email addres.

CNDR9
Contributor
Contributor

hello there.

 

I have serious problem, can someone help me solve my problem?

I just sold item on opskins.com and cashout my money to paypal, i recieved email from OPskins that everything is ok and they send my money to my paypal. I also recieved an email from paypal that they add my money to my account balance until i confirm my email.  ''If you haven't confirmed your email address with us yet, you won't see the money in your account until you do.

 

 

how can i confirm my email addres? i can't see any html link to click to confirm. i didnt recieve any notification on paypal site or where can i put my confirmation code? im so helpless, idk what can i do..

i was trying to find some same results of this problem but it doesnt work.

 

Thanks for help, CNDR9

 

 

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18 REPLIES 18

kernowlass
Esteemed Advisor
Esteemed Advisor

@CNDR9

 

When you ''add'' an email address to your paypal account it automatically sends a link to that email address for you to click on and confirm it.

 

If you did not do that then click on the icon next to log out > email addresses and see if you need to update / confirm it.


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Kudos / Solution appreciated.
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CNDR9
Contributor
Contributor

i added email addres but i still cant confirm that

paypal send me an email but there is none html link to click to confirm..i can screen a email from paypal and you will see that.

When i checked status in profile there are 2 emails, one is primary and the another is uncofirmed yet, and this uncofirmed email is the email where i send my cashout from opskins. 

Bez názvu.png

 

 

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CNDR9
Contributor
Contributor

hello there? 😕

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DPCreations
Frequent Advisor
Frequent Advisor

Please explain what your did and what the problem is.  No one here can see your account and we do not have access to see your phone issues.

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CNDR9
Contributor
Contributor

well, so as i said i just sold my item on opskins and did cashout to paypal.com, i recieved email from opskins that cashout was succesfull. 

- then i recieved email from paypal that opskins sent the money, but i don't be able to see my money on paypal account until i confirm my email adress 

 

- the main problem is that i can't see my money in paypal account balance until i confirm my email. But i cant confirm my email adress when i click to confirm they automatically send me mail where can i do this, but i have no choice to click to confirm, because there is no one HTML link to click.

- even when i tryied second  possibility to confirm i didnt recieve any notification.

 

- so what i just need is, if u can help me with confirm my email that's all 

- here is some screen ( *Bleep*  , *Bleep*)

 

 

 

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DPCreations
Frequent Advisor
Frequent Advisor

What devices are you using to receive emails?  Is it a smartphone or an older non-smartphone?

Even though there may not be a live HTML link there should be html text for the link.  You should be able to copy that text into your browser to complete the verification.

It should work also if you access your email account from your computer.

If you have too many unsuccessful attempts you would likely need to wait a day until it re-sets or phone PayPal customer service for help.

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CNDR9
Contributor
Contributor

Im using my personal computer but it doesnt work, so i tryied my smartphone and same result.. / chrome internet

- now when i login to paypal, that show me 100% complete status 

  • Account created - ok
  • Email address confirmed - ok
  • Bank confirmed - ok
  • Card added - ok

but when i click on ''settings'' and checked my emails, that show me that one of my email is primary that's ok but the another one is still uncofirmed, and thats the email where i sent my cashout from opskins.

 

*bleep*

 

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DPCreations
Frequent Advisor
Frequent Advisor

What happens now when you try to confirm your alternate email address?

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CNDR9
Contributor
Contributor

When i tryied to confirm my alternate email..i recieved email that i have to confrim but i can't, there is same result like before i cant  see any html link to confirm..

here you can see my problem - *Bleep*

And when i login to my primary email,  i already confirmed my email. *Bleep*

 

- Can you confirm my email somehow? because i really dont know that can i do more.

 
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