I will not let me put in my apartment number

[tay74349]

I was trying to update my address and it will not keep my apartment number in the right way. Instead puts the town twice. 

[AB711]

When I attempted to enter my apartment number on the second line, it echoed it back correctly at first, but then replaced the apartment number with the town.  So the town was listed twice, and the apartment number was not listed at all.  This is a big problem.  Programmer???

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@tay74349 wrote:

I was trying to update my address and it will not keep my apartment number in the right way. Instead puts the town twice. 

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[conflinnick]

I am having the same issue. Has there been a solutiont to this problem?

[DPCreations]

The appartment number needs to be on the same line as the street address.  That's the USPS standard.

Go to USPS.com and check your address to see that it conforms to USPS standards.

[conflinnick]

I've done that. Thank you. It still defaults to repeat the city.

[churchwell4]

Same problem for me. No matter how I enter the apartment number it doesn't show up. Sometimes I get the city twice and sometimes everything is correct except for the missing apartment number. I've tried to put it on the same line with and without a comma before the apartment number, with the apartment number as just the number or with "apt" before it and with "#" before it. I've tried the same ways with the apartment number as a second line (where PayPal says to add it). None of these work. Good luck shipping something to me when you have to figure out which apartment is mine of the 180 to choose from.

Really, this needs to be fixed or I won't be able to use PayPal for any transactions.

[janmart]

Same. did all the options, tried every possible iteration of street/address/city I could think of, with/without commas, spell out apartment/apt. NOTHING worked. Still shows Denver as my apartment AND my city as Denver. Fail.

[cpetry]

I'm having this same issue.  I'm using the exact USPS standard for my address which includes my unit number on the same line.  The thing is anything other than address line (1) is invalid and not to be used.  No one should have address line 2,3,4,etc.  The unit/apartment number is to be included with the address in line 1.  

They told me I would have to call their support to get them to key it in on their end... 

[yellowfruit]

It's been over 5 months PayPal, time to fix this - it's hard to workaround and must be cutting into your revenue.

Trying to change my address, doesn't seem to matter how I format the address, whether I use the USPS version or not, I save the new address and the apartment number is gone. I've also had PayPal lose the mail stop for another address (though it's showing on my profile at the moment) and I had to contact the seller to make sure they added it to the address.