I can't deactivate my PayPal account

OllyUp
Contributor
Contributor

Everytime I try to deactivate my account, this happens
http://gyazo.com/77bc728b323d4de59f4c2368329ec6af
What do I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

They do like you to wait for a while if their are still transactions processing or the chance of a refund being credited.

 

If that is not the case then contact customer services and see if they can do it for you.

 

Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

 

 


OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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