Can't add non uk Phone number or remove my old number which I don't have
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I don't have UK phone number anymore. However, there is no way to remove it or add another EU phone number I have...
I am constantly getting locked out of my account because it requires me to enter the code from my phone... I called paypal numerous times but its TERIBLE!!! They said they couldn't add my number but its no way. I am not even sure what should I do... I am tired of this BS... My bank account is UK
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi there,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
The PayPal Accounts are country specific, once you create a UK PayPal Account the country and country code for the phone number cannot be changed. If you have moved country you will need to create a new PayPal Account selecting your correct country of residency.
- Siobhan
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.