iwriter payment not showing up in my paypal account nor any email notification from paypal

alexdee
Contributor
Contributor

Hello, I am an author at iwriter, on the 10 of july 2012 iwriter  sent my earnings to my paypal account but until now I have not received any  notification from paypal and my earnings  is not showinnotification
g up in my paypal account. I also contacted the staff at iwriter who  sent me an email stating that they sent my money as scheduled. Can some one help me?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

Ask them to check the transaction history in there account and double check the email addy they sent the payment to. 


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alexdee
Contributor
Contributor

Thanks for  your reply, I will ask them to do that, however I would like to known if the name used for my paypal account has to be the same name the sender send the money to. Because the name used in my paypal account is different to the name in my iwriter account which was used to send the money to my paypal account. do both names have correspond  in order to receive my payment.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

The only thing that has to correspond for you to be able to receive funds is your email address you hold and is linked to your paypal account  as that identifies the paypal account that the funds are to be sent to.


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lexmil
Contributor
Contributor

Hi alexdee

 

I am experiencing the same problem as you did with iwriter. iwriter advised me that payment has been sent but have not recived any PayPal notification and is not showing in my PayPal account.  Also, iwriter have not responded back to me on the payment transaction detials.

 

 If I may ask, how were you able to resolve the payment problem?  Would appreciate your response.  Thanks,

 

Regards

alex y. lim

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Sumathipriya
New Community Member

Hi,

 

  I am encountering the same problem now. Can you please tell me the solutions regarding that problem, If you have found out one. I will be really thankful to you, If you provide me with the solution.

 

Thanks.

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