Bought in Canada, return to China?

[nomadic99]

Talk about a ripoff. Bought a product that was not as advertises, USD $ , even though bought in Canada. Sent email after email, first 20 then 30% refund, when the company guarantee states 100%. Emails then bounced. Filed with Paypal whom Ive used for years and never had a problem..... Now the company will give 100% refund but i have to ship to China.

Seriously? The return address is Canada. I would be pretty naive if I didnt recognize that the company knows that it would cost more to ship than the paid price/refund.

Not possible to go any further with Paypal as they state they would refund.

This is how a legitimate company like Paypal and an honest person like myself gets the runaround by a company who plays with ethics.

So frustrated. Had I known this was a Chinese company, I would not have purchased the item as it appears from the threads here that Im not the only very disappointed and frustrated Paypal client. Maybe time to break ties after many years of satisfied transactions.

Bamboozled

[kernowlass]

@nomadic99 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.