Paypal Took all my money under the note: PayPal's damages caused by Acceptable Use Policy violation

Hafidox
Contributor
Contributor

Hi,

 

Hope you guys are doing great.

 

to give a little background of what happened, I was selling on eBay since March 2018, and using my personal PayPal account, I had this Paypal account way before I started selling on eBay.

 

Fast forward this year 2020 in April, where my Paypal had a somewhat consistent cash flow over these 2 years each month (500$ - 2000$). It all started when an item I was selling at ~300$ was trending because of the pandemic and people staying home, so my Paypal was receiving somewhat unusual sums of money which caused it to be limited for verification.

 

I sent them the documents they asked for ( proof of address ) and proof of fulfillment which I did within the 1st week the account got limited. But even though I submitted these documents my Paypal was still limited and I contacted them several times with no response. 

 

less than a week passed and boom, my account was permanently limited, and all the money is held for 180 days. Naturally, I contacted them again and again to know why, but with no definite answer. And I gave up and decided to wait the 180 days.

 

On the 22nd September ( 2 months left for the 180 days ), Paypal just transferred all the money as you can see on the image below leaving 0.00$ and no way to have it back.

 

After I checked that note, I found this policy will be applied by the 16th of June, and as I told you my Paypal was permanently limited before that, so how could I avoid it if I wanted to. And what gives them the right to just take all my hard-earned money in one transfer.

 

Sorry for this long message but I had to give you the background of the whole problem, any advice to have my money back will be greatly appreciated. Thank you.

 

 

Screenshot 2020-09-30 152848.png

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24 REPLIES 24

NABIL-DARIF
Contributor
Contributor

Hello ,
My balance Transferred to paypal without any notification on my email , I'm a android apps developer all my incomes from my hard works I don't know why I got this problems and I don't know any Policy violation on my account also I don't have any Opened case
with any third party.
realy that need more explain from paypal support
I'm trying to call support and I got no reply I believe there is Misunderstanding.

I hope to get A convincing response to this issue.

thanks

NABIL DARIF


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Hafidox
Contributor
Contributor

I'm sorry to hear that, did you experience a similar issue ( 180 days limit and Paypal Transferred all the money before 180 days? ).

 

Also please add a picture of the transfer so they can see this transfer exists really and Paypal does take all your money. 

 

Thanks

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AhmedHamdy19072
Contributor
Contributor

same problem too , just same as your case . same day too omg 

 

everything is same with ur case ? 

what should we do ?sasd.PNG

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Hafidox
Contributor
Contributor

We should gather everyone who had the same problem, if you have a friend or someone you know with the same problem give him the link to reply here with a screenshot of the amount they took. I will post it in some groups, you can too.

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pfbrown
Member
Member

Same here! Did you ever find out what to do?

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ily1
Contributor
Contributor
Hello, I have the same problem, paypal blocked my account for 180 days and they transfered all my money the 22nd of september. I provide social media marketing services and i don’t understand why they took my money. It’s 13 131,20 euros it’s a very big money for me. I will not give up, I will engage lawsuits and do all to take my money back. If someone else is interested and wants to join the classe action, we can create a group.
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Hafidox
Contributor
Contributor

Hi and thank you very much for sharing your story, I'm really sorry for your loss.

 

I'm posting in e-commerce groups so everyone can post in here and share their story, also once there is a fair amount of money collectively we can push Paypal to refund our money because this is stealing plain and simple.

 

Also, if you could please post a screenshot of that transaction it would be great.

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ily1
Contributor
Contributor

Hello, 

This is the screenshot of the transaction, can you add me on the group to joint the action please ?Capture d’écran 2020-10-04 à 01.13.30.png

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ridinglife
Contributor
Contributor

Hi, I've just found out that they've done the same with my account. 

Did you get your resolved? 

 

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