SHENZHENSHI

[ollington]

At the end of April, I had an amount withdrawn from my credit card, which according to my Bank Statement was through PayPal.  On checking my PayPal statement there was no such transaction.  Details below:

30

APR

PAYPAL *SHENZHENSH[Removed. Phone #s not permitted] INCL OVERSEAS TXN FEE 1.71 AUD

$58.70

Is this a fraudulent transaction?

[kernowlass · Accepted solution]

@ollington 

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.

[ollington]

Thank you very much, this explained the transaction very clearly and I recall the purchase now as well.  Thanks again.

[Classylady62]

I bought a white short sleeve cotton blend plain casual dress 6/8/2020. I was told due to the virus that It would be arriving late July. Order # ML24617 tracking #WNBAA0104932964YQ IT REMAINS SHIPPED WITHOUT DELIVERY OR RETURN OF MY FUNDS AND S$H!!! Please resolve this issue. Barbara Dietrich