Scammed by Artfire/Tocano

[stevanw]

Purchased a small camera lens on July 22.

Purchase was acknowledged by email but shipping info was not provided.

After a week, emailed seller with no response.  Emailed again yesterday and opened a dispute with Paypal.

They provided UPS number and proof of delivery document.  Item supposedly was delivered yesterday, and weighed 10.5 pounds

I have security cameras that show no activity at front door for the time the delivery was supposed to have occurred.

Paypal closed the dispute as proof of delivery provided by the seller.

Do I have any legit argument at this time?

[kernowlass]

@stevanw 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.