Unauthorised DD pay pal payment

[Justyna24]

noticed a debit from my Lloyds bank account dated 6th August. The amount taken was two times for £57.86 and was sent to PayPal Ref 44RJ2225EUEEA. I do not recognize this transaction and the payment is not listed in my Paypal account activity.  I contacted Lloyds bank and they suggested I contact you first. Can you please help? Thank you.

[kernowlass]

@Justyna24 

This is an advice forum and not customer services however......

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services and your card issuer to query the transactions.

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.