I've had money taken out of my account and a direct debit set up without my authorisation. I can't get through to PayPal. The bank have said its paypals responsibility as its come from the direct debit information linked to them. When you Google the name and bank it comes up that it's a PayPal scam from a few years ago. Anyone else had this issue or can provide support/ advice?
When you add a bank account to paypal it sets up the direct debit mandate so that paypal can take authorised payments for any purchases you make (or pay your Ebay fees). No company eg water/electric can take funds from your bank account on a regular basis without that direct debit. However the amount shown is always the ''last'' transaction / amount that you paid to a seller via paypal.
The JPMC RE PAYPAL INTL stands for “JP Morgan Chase regarding PayPal International”. ... They authorized to debit a PayPal account that verified their identity by connecting their bank account. For PayPal users who have signed up for PayPal services and verified it using a bank account and credit card
Advice is voluntary. Kudos / Solution appreciated.
Thanks for your reply. I'm confused as the bank says its paypals responsibility as the direct debit was taken from the paypal direct debit mandate and PayPal are saying its the bank. Either way I am out of pocket and no one able to assist in me getting the money back. PayPal can't find any record of the direct debit that has been set up. I have checked all my eBay and PayPal transactions and it isn't anything I have done or authorised.
No resolution I've lost the money unfortunately. The bank refused to help as the money was taken via PayPal direct debit and PayPal keep saying its the banks fault and refuse to help. If it was through the bank they woukd have just refunded the money but as its through PayPal they won't.
