Unauthorised payment to justfab

tonyhiggins
New Community Member

Just noticed payment to JustFab for £44 yesterday. Anyone have any dealings with them?

Not sure how this happened. Did a quick google review on company and it is a scam company. Charge monthly fee of £44 for vip access for shopping even if you do not by anything. How do I get this blocked?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@tonyhiggins 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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tonyhiggins
New Community Member

Justfab uk ltd shows as inactive. Last payment date 6th Sept 2019.

Haven't a clue how they managed to this set up as haven't dealt with them before.

Not sure if my phone has been hacked.

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tonyhiggins
New Community Member

How do I cancel an inactive preapproved payment?

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Louise-W
Contributor
Contributor

Just checked my account this company are still at this scam..took £49 out of my bank account, a total of £147 since June. I can’t recall even purchasing anything from them .. fuming about how there still doing this... 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Louise-W 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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