Unauthorized Activity by Jagex

aazazhaq
Contributor
Contributor

Some company called Jagex just charged me $69.99 on Paypal for an online video game called Runescape. I did not authorize this and i do not play this game. PayPal Resolution Center says that I cannot dispute this type of transaction. What are my options? Just accept the fact that someone just stole 69.99$ from me? Thanks Paypal.

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3 REPLIES 3

db12025
New Community Member
I had the same thing done to me, so I sent them a message. It is under investigation right now. I got the same error message when I tried to file it online myself. You actually have to message them. Hope this helps and hopefully PayPal does something about this.
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hieminh
Contributor
Contributor

Please, I have the same problem today with 69.99x5=350$ in total

how can you get refund??

Please help me I'm so panic

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aazazhaq
Contributor
Contributor

I disputed the charge on my credit card, and they reversed it. You should do that too and remove your credit card info from PayPal.

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