Unauthorized Domino's charge. Paypal won't allow me to file a dispute.

[Pepog]

I received an email that I was charge by Domino's today, despite the fact that the last time I ordered Domino's was 3 days ago, to which Paypal already informed me I was charged for.

I tried to file a dispute through the resolution center, but it said that I can't do anything about this type of transaction. 

I tried the chat system, but it sends me to the resolution center.

While I wait until their phone lines open again, does anyone have any advice on how to resolve this? This seems unnecessarily difficult for this type of situation.

Thanks!

[sharpiemarker]

@Pepog 

Double check your PayPal account activity and your funding source because there could be a delayed processing or capturing of payment by the merchant. For example, a temporary authorization was initiated and the merchant captures/settles the payment a up to few days later. But if there are two transactions with differing amounts, contact Dominos support to let them know and ask them to issue a refund.

Then you can cancel the billing agreement in your PayPal profile with Dominos so it won't happen again:

Personal Acct:

Go to Settings (gear icon) > Payments > Manage Automatic Payments

Select merchant on left, click Cancel on the right.

Business Acct:

Go to Account Settings (gear icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click Merchant from list and edit payment method or cancel on the next page.

[amysmith08]

I am having the same exact problem with Dominos. But mine is a fraudulent charge (my last Dominos purchase was over a month ago with a different $$). Due to not being able to dispute, or freeze my account from further fraud i am closing my paypal account immediately. 

[CyberKitten626]

I was just made aware of an unauthorized charge for a similar amount that I made 2 days ago with Dominos. I’m about to crack some skulls. How does this even happen? I already went ahead an removed them from automatic payments.

[Allynrickards]

Same thing happened to me last night for 45$. I ordered 3 days ago and that already came out for 35$.I think someone high up in dominoes is scamming

[Piemanding]

Just found out what is happening with Dominos charging twice. Turns out the tip is billed a few days after the order and Dominos is just updating the original charge. It is not a whole new payment that they request. Dominos should really make it more clear since a second charge can really scare a lot of people.

[ajnuat22]

My bank shows it is a whole new charge. Now in fact 2 weeks later, they are charging for the same amount AGAIN.