Why does paypal protect fraudulent Chinese sellers?

[petercdobbs]

Paypal lost my trust today.

I purchased an expensive item from a legitimate looking website. I paid using PayPal because it provided purchase protection in the event that a seller is a scam.

Well, I got scammed. My order finally arrived months late and the item in the box was not anywhere near the marketing promise. In fact, I subsequently learned that the marketing video and specifications were from another website and the seller had simply copied their content.

Reaching out to PayPal for the protection was great until I was told I had to ship the item back to the seller, in China. That cost $140. I didn't create this issue, I didn't post a description and video of a product that is clearly not what was delivered to me. Why should I carry the financial burden of returning the goods? Why is PayPal protecting scam sellers from China?

I am concerned that PayPal is not the trustworthy organization I believed them to be.

[Mustikkainen1]

No Pal in pay Pal against china? This is a huge joke. Quitting Paypal

[carolyn29]

also had this problem seems like everything ordered is chinese though seller try’s to hide it. Wait months and they send inferior item then claim tracking as received when you dispute will be pursuing this thru social media it FRAUD

[lakonas67]

i just lost 56$ paypal side with scamer again btw CMOLO CO change to ACER co at my activity. probably to confuse. everybody must report it. you may get your money back from government   .https://www.wikihow.com/Report-False-Advertising   http://www.**bleep**-paypal.com/resources/small_claims_court.html                              report any  chinese co who is a scam.you can find plenty. http://www.consumerfraudreporting.org/reporting.php

[GigiDee]

PayPal did the same to me. I presented them with ALL the facts (37 pages to be exact) and didn’t get what I ordered, which was 8 Golden Girls themed masked instead I got a t-shirt. That cost me $100. I don’t trust PayPal anymore and am slowly moving away from their services.