Never received item, seller submits fake tracking no. and WINS CLAIM !?
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Hello.
I just have to share this with you. I'm pretty p-off.
2 Months ago, I bought an item on AliExpress.com. It's like the chinese eBay for Western buyers.
I paid by PayPal and was promised that the item would be delivered by EMS.
Days and weeks passed, I never saw an item.
I mailed the seller and he kept saying he sent it and sent me a tracking number.
The tracking number was fake, it didn't work at all, So I opened a dispute.
After some chit chat, I upgraded it to a claim and waited for PayPal to investiage the claim.
The seller added some information, including the fake tracking number.
After 30 days had passed, PayPal concluded that the seller was right, since he submitted a tracking number.
WHAT THE FUDGE !? Can someone just submit a fake trackingnumber and win a claim ?
Didn't the PayPal team take the time to enter the tracking number into the EMS site to discover it was fake ??
I am really really dissapointed by the buyer protection of PayPal.
I never got my item and this **bleep** big time.
Next time, I will also just supply some random numbers and documents too, if that gets my money back
PayPal staff/crew: Feel free to contact me. I have all the details you need to prove you I have never ever received the item and was scammed.
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As BigKahuna so negatively replied in another post, be an impatient toddler and file dispute with your financial institute and provide all infomation. Never wait, if the seller can't resolve within 7-10 days you only have one choice.
Also, make sure to file complaint with the Internet Crime Complaint Center http://www.ic3.gov/default.aspx

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