Refunds on items states "All sales final"

catbag48
New Community Member

I purchased an item from a non-ebay store using Paypal.  I received the item today and the colors are not what I expected and I decided I will return the item.  The item is as described and there is nothing wrong with it.  It's just hard to determine true colors sometimes on the computer.  I went to the store's website to look at their return policy and it says that "all sales are final" and that they do not refund $$ under any circumstances.  Of course, I should've looked at this prior to ordering so that is my stupid fault.  I was told that because the seller accepts Paypal that they have no choice but to issue me a refund if I return the item, but that I would probably have to open a dispute to get this resolution.  Can anyone tell me if it is true that the seller must issue a refund because I used Paypal to purchase?  Thank you.

 

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