I've had to open my first ever paypal dispute as an item I purchased hasn't arrived. I went through the steps of reporting a problembut it isn't showing in my resolution center. I tried again and it said that I had already opened a dispute and to check progress in the resolution center. But when I go there it isn't showing. Item still hasn't arrived and seller said they would provide proof of postage when I first contacted them but is now ignoring mymessages. How do I get paypal to deal with it if it doesnt show up to escalate?
I'm sorry to hear what has happened with the item that you have tried to dispute through your Resolution Centre recently.
If you are still experiencing difficulties when trying to open and view a dispute in your Resolution Centre, I would advise you to reach out to our customer service team directly on 0800 358 7911 and we can assist you further with getting this resolved.
