Skype Sarl

[anelatri]

Hi there,

I could use some help.

Today I have found out that Skype Sarl has taken some of my money for something I have not ever or will use.

Pay pal gave my 13.99$ for something I have not purchased or wanted to purchase.

So, they took my money and did not even provide me with a Skype credit for which the money was taken.

I want it back, and what is my next move?

How to treat this with paypal:

- to file a dispute in which form?

If I decide to tell my account was hacked, will they close it?

I have some funds on it and would not like to lose them or any.

Any suggestion is appreciated.

[kernowlass · Accepted solution]

@anelatri

Double check its not on here first  >>

Click on the settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > and under "manage upcoming payments" top left of page second option down is pre-approved payments.

[anelatri]

Thank you Should I claim this as unauthorized transaction Will it affect my account?

[anelatri]

I do not wish to get my account closed.

[kernowlass]

@anelatri

If its in your subscriptions then you can't claim it as unauthorised as you authorised the transaction.

Contact the company > cancel the subscription and ask them for a refund.