Where's "My Money"

rogertb
Contributor
Contributor

Hi - I got this in a recent email:

 

"To change or cancel your agreement with D*** Limited, log in to your PayPal account at www.paypal.co.uk  go to your Profile, and click My money."

 

I cannot find a "My Money" tab ?

 

https://www.dropbox.com/s/y9os5p7odox7vyl/Screen%20Shot%202017-06-29%20at%2007.48.13.jpg?dl=0

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@rogertb

 

Are you trying to cancel a subscription?

 

If so then try this  >>

 

Click on the settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > and under "manage upcoming payments" top left of page second option down is pre-approved payments.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

rogertb
Contributor
Contributor

Thank you kernolass ... good of you to take the time, I'm sure that will do it and I'll try shortly I'm just surprised that 'paypal' tells me how to complete a task but the instructions are incorrect ... am I the only one that finds this happens often, tabs and links are redesigned and altered but the 'labels' are not updated to correspond so 'instructions' become unusable ... not just paypal, lots of sites. 

 

It will say 'click on account' but it means 'click on wallet' ... or whatever !

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.