how to make Letter of Authorisation

Blue-stone
New Community Member

hi,

      any one can help me how to make Letter of Authorisation.

 

Many Thanks

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9 REPLIES 9

Rachie_
PayPal Employee
PayPal Employee

Hi Blue-stone,

 

Welcome to the PayPal forum and thanks for posting Smiley Happy

 

Here is the link for the letter of authorisation for UK PayPal business accounts.

 

http://ow.ly/7NNU30b0yf0

 

I hope this helps

Rachie_Smiley Happy

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RIWAS
New Community Member

Hello Rachie!

 

I have a following question. Is the Letter of Authorisation emailed or uploaded via PayPal? I tried to email it to service.........at paypal            .se but got back..."Your message wasn't delivered to service at paypal    .se  because the address couldn't be found." even do the Request for additional information came from service at paypal            .se

 

Thanks!

 

Sincerely,

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PayPal_Siobhan2
Moderator
Moderator

Hi RIWA S,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

The Letter of Authorization can be uploaded through the Resolution Center of your PayPal Account. For security reasons we cannot accept any attachments via email.

 

- Siobhan

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marends
New Community Member

Have uploaded several times,no result,they throwing it back all the time.Printed on our company letterhead,the same again,not good....

Cannot understand what else I can do,this is complete nightmare,they hold our company's money and does not care about anything at all.

Nightmare,all I can say,we keep selling our products and only God knows when we be able to get our money,Im tired of all this silly EU rules.

2500 EUR per year means money laundering :):):) A little more than 5 pounds per day :)They spend more for having the  lunch in EU parliament !!!!!!!!!!

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ctw
New Community Member

We got exactly the same problem! No help from customer support too.

Did you manage to solve it somehow?

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mrpjb
Contributor
Contributor

Same here! Sole director, small shop, no letterhead, and you'd think I was Apple Inc for the amount of duplicate crap paperwork they keep asking for and then rejecting..   Gem's like this

 

They say 

“The Letter of Authority must be signed by a Director who is not xxxxx.”

And then also

“Note: If xxxxx is the Sole Director then xxxxx may sign the Authority Letter”

 And when uploading the scan of the filled in form, I get a standard template response of "You need to send the letter of authority"

 

This has been way too hard for a simple identity check. 

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fh_ecommerce
Contributor
Contributor

Hello,

Since more than a month I am trying to upload the requested letter of authorization. I followed all the instructions but I never got the green check. Tried several times, even made up a new document with a more recent date - because I thought the original one became out-of-date.

 

Paypal is always asking me again to upload the letter. What is the problem? I really want to have this solved because during all this time our account is blocked, unfortunately.

 

Thanks in advance, Paypal, for responding and solving this issue.

Kind regards

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Hacmac
Contributor
Contributor

Did you solve that problem? Same at me! I do everything like they wanna have. After upload I got a green check and next day they reject and asking again. I upload it around 30 times without success. Now is account blocked.

I have absolutely no idea what I can do to solve this problem!

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