PayPal asking for street number?

[Dan1991]

I'm soon to be employed by a US company who will be paying my wages through Paypal. For this reason I need to remove the recieving limit on my account, which I think is £2000 or around that amount.

So I have gone through the process:

'view your account limits' > 'lift limits' > 'personal details'

I'm being asked to update my personal details. No problem. Name, DOB, phone number, email, all fine.

One of the manditory fields however is 'street number' - which we do not have in the UK. I have a regular UK address. House name, road name, town, postcode. I have tried Google searching more information on street numbers and it seems to be limited to the US and Canada. 

I have emailed the help centre twice and just got the same response each time - a generic email that does not address my problem.

Are there any PayPal staff or users out there that can provide some insight?

Thank you

Dan

[kernowlass]

@Dan1991

Are you in the UK or US?

Do you have a UK paypal account?

Do you have a US paypal account?

[Dan1991]

Hi Kernowlass,

I'm in the UK, and using a UK PayPal account, that's why I don't understand why 'street number' is a manditory field.

Dan

[StephenCoo]

Anywhere its asks for a number (building, street) enter in one


EG

My Example address is: 123 fake street camden london E173EL United Kingdom

• Flat number: Blank
• Building Name: Blank
• Building Number: 123
• Street name: fake street
  Street Number: 123
  
• Town/city Camden
• County London
• Postcode: E17 3EL (capitals with a space)
  
  HOPE THIS HELPS!!!

[Dan1991]

Hi Stephen,

Thank you for your reply - I tried this and unfortunately it didn't work.

• Flat number: Blank  (I leave this blank)
• Building Name: Blank (I leave this blank)
• Building Number: 123 (I use real house number)
• Street name: fake street (I use real street name)
  Street Number: 123 (I have tried leaving it blank which it won't accept, tried using '1', the actual number of my house and '123' and no joy.
  
• Town/city (I use real town name)
• County (I use real county)
• Postcode: E17 3EL (I use the real postcode in this format)

When I click on 'verify my details' the spinning 'loading' wheel comes up briefly and nothing happens. I click on it again and I get the attached image as a notification.

Dan

[kernowlass]

@Dan1991

Can i suggest you try another browser?

With some of these paypal techie glitches using another browser sometimes works.

Also clear any history / cookies etc first.

[tpn1998]

Hi, 

I'm having the same issue and neither of these have worked  for me.

Cheers

[Ibtehal_]

Hi Dan, I'm having the same problem - did you resolve this issue? If so, what did you do? 

[Dan1991]

Hi Ibtehal, nothing worked so I have stopped using PayPal. 

Sorry I couldn't be of more help.

Dan

[Ibtehal_]

Sorry about that. Did you contact customer service and speak to someone about it from PayPal?