This isn't a valid card number. Please try again.

udoma
Contributor
Contributor

Hello,

 

I can't seem to add my back account.

 

I've verified my debit card details, including adding my CSV number. However, when I go to add my account and it tells me to verify my account by confirming my debit card number, it tells me "This isn't a valid card number. Please try again." The card number (16 digits) I entered it correct! I can tell because it ends in the same last two digits it shows me from the Select debit or credit card dropdown field.

 

Does anyone know what I might be doing wrong or how to sort this out?

Login to Me Too
1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

I see you have not had any responses from our members to date.

 

That sounds strange. Is it possible for you to reach out to our customer service team via Facebook or Twitter? We can then have this looked into.

 

-David R

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.