Can’t delete account pending transaction

[Cass_32]

I want to delete my PayPal account, but camt because it says I have a pending transaction from Google/YouTube for $2.00. I did NOT authorize this and PayPal told me they had cleared it off my account because it wasn’t authorized by me. I cannot find it anywhere, and it won’t allow me to delete my account because of it. I’m incredibly frustrated. Any suggestions?

[kernowlass]

@Cass_32 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Cass_32]

Most definitely have no subscriptions, and no one else has access to my account. What you recommend, do I try this in the PayPal app? Or Google or YouTube app? Apologies for my ignorance, I’ve never heard of anything like this happening before.

[PayPal_Bindu]

Hello @Cass_32 

Thank you for posting your question in the PayPal Help Community!

Sorry to hear that you're thinking to close your PayPal account. If you're having difficulty with your PayPal account, please reach out to Customer Service team to help you with any issue. You can keep your account open if there's a chance that you might use it in the future. Further, you can also try to check the pre approved payments through app and the steps to check the pre approved payments set up in your account can be found here : What is an automatic payment and how do I update or cancel one? If the issue persists, please get in touch with the PayPal team to get this checked further. 

Thanks for the help here @kernowlass!

Regards,

Bindu