How do I change my business address to the POBOX it's registered under?

[lsptyltd]

Hello,

I'm a digital business that runs a membership subscription. My Australia Business Number is registered under my POBOX address but Paypal is forcing me to use a non pobox address so I've had to put my home address.

This concerns me due to privacy reasons.

How can I change my public business address to use the POBOX?

Or for that matter, how do I even know what parts of my profile information are visible to the public and which aren't? There's no labels that indicate what's publically visible and what's not.

Thank you.

Matt

[kernowlass]

@lsptyltd 

Paypal does not accept P.O boxes unfortunately.

[sharpiemarker · Accepted solution]

@lsptyltd 

First, add the address. Go to Account Settings > Account owner information > Address > Update

Click + to add address. Use a street address for the post office box location in the street address field and put the “PO Box ####” in the Apt, Suite, etc. field and fill out the rest of the fields as usual. Save the address. Then hit Make Business link for the PO Box address. Make sure “make home” link is selected on your home address.

[kernowlass]

@lsptyltd 

Be aware if the billing address of your cards etc do not match the ''P.O box'' work around you may hit issues.