I can't get access to PayPal app for Android

[AlexGorbachev]

Helo! I've tried too many times to login PayPal app to Android, but for security PayPal have locked my account. I've tried to phone but I met a phone bot. Unfortunately I don't understand English very well. How to unlock my account without calling to support?

[kernowlass]

@AlexGorbachev 

App is not available in every country unfortunately.

[PayPal_Olivia · Accepted solution]

Hi @AlexGorbachev,

Thank you for your post and welcome to the Community Forum! I'm sorry to hear that the app is not allowing login. As @kernowlass mentioned, app access is not necessarily available in every country. If the app has worked previously but is not allowing you to log in now, please try logging in through a web browser at PayPal.com using the same password, after at least a few days to allow the lock to clear. Alternatively, you can try to send us a message through the Contact page, or reach out via PM on Facebook or DM on Twitter. 

I hope this helps!

Olivia

[Willjoe]

also, try this You may just need to clear your cache and cookies from your internet browser. If you can't log in because you forgot your password, proceed straight to PayPal. Enter your email to have a new password sent to you.

Regards,

Will

[Fuzzygel]

I also have the same issue. Just installed the PayPal Android app on my new Pixel 7 pro and trying to log in , The app keeps taking me to the Chrome Browser and never able to set up my log in on the App. I am pretty sure that this is not a location or country issue as I can access my account on IOS app. I have cleared the Chrome browser on my Android phone but still no luck

[AlexGorbachev]

I solved this problem. Just wait a few days and then try again)