Trouble adding SoloV2 Security key to paypal, Generic Error

jaydenhawkes123
New Community Member

I successfully added my solokey v2 usb security key with all my other important accounts and websites, I tried adding it to paypal but I'm getting a generic error "Oops, something went wrong, try again" over and over.

I have tried other web browsers

I have tested my key again on a different website successfully

They key supports all popular 2fa auf standards.

I can't seem to find I way to add it over nfc in the app.

 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello  @jaydenhawkes123

 

Welcome to the PayPal Community Forum. I can certainly understand why you'd wish to add a secondary verification on to your PayPal account. Unfortunately, I wasn't able to confirm that type of security key is supported on our services. However, here's an article on Setting up 2-step verification through your PayPal account. 

 

I hope that helps!

 

 - Jon K


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