customer service does not respond despite multiple efforts to contact them

[come1v1]

I have reached out to paypal multiple times and they have never replied to me. I am unable to call because I am currently in a country where if I call I will be paying a dollar and a half per minute of phone call. and I am not willing to pay that much when they should be able to simply answer me through their message center.

this is actually sad that they are unable to answer a simple question when it's literally their job to do it.

My account is completely restricted for incorrect reasons and they won't let me prove it to them since no one is answering.

[kernowlass]

@come1v1 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[come1v1]

Hi, thanks a lot for replying but i know exactly why i was permanently banned. But im trying to contact them because they mad a mistake in that reason. Thats the issue, I need to talk to someone over in Paypal to explain to them that the reason I was banned is wrong.

[sharpiemarker]

@come1v1 

Submit a complaint:

https://www.paypal.com/be/smarthelp/complaints