how do I change language

SLJeans
Contributor
Contributor

The language keeps changing from English to French and now I cannot change it at all.
Screenshot (7).png

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2 REPLIES 2

PayPal_Audrey
Moderator
Moderator

Hi SLJeans.

 

I'm sorry you're having trouble changing the language of your PayPal account. You should be able to change the language as follows:

  1. Log in to your PayPal account.
  2. Click the Settings icon next to "Log Out".
  3. Under 'Options', select your preferred language.

If you have selected English, the PayPal website and all of our emails will be in English. If the problem persists, you have the possibility to contact us through social networks. We will be happy to assist you. To do this, find our official page for your country on Facebook. Make sure it includes the blue Verified badge and send us a message. On Twitter, DM us at @AskPayPal.

 

Have a great day.

Audrey

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SLJeans
Contributor
Contributor

Screenshot (7).png 

 

As you can see by the attached image, I'm not given the option to change to any other language than French. Also, when I have been able to change to English it immediately changes back to French.

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