Access to Old PayPal Account with No E-mail or Phone Number Access

RandyStack
Contributor
Contributor

I'm trying to access an old PayPal account that I no longer have the e-mail address nor phone number associated with it.  My father accidentally deposited $1,200- in the old account and was told, once it's sent, it's gone.  How can I get regain access to this old account for which I no longer have the password nor access to the old e-mail address(es) or phone number.  I remember the e-mail addresses associated with it, but that's all.  Any help is greatly appreciated!

 

Thanks,

~Randy

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@RandyStack 

 

How did he send the funds ie which paypal option?

And how was the payment funded?

Lastly what does it say on the transaction on the senders account?


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RandyStack
Contributor
Contributor

Thanks for your reply!  He'd sent it via the money to family option and I believe it was funded from his bank account.  However, I since resolved the problem in a roundabout way:  I got a new SIM card for my old phone number, stuck it in an old phone and reactivated my old PayPal account that way.  Then, I withdrew all funds and closed the account (since I have a new one based upon my current e-mail address).  So, thanks again for your reply, but I found a workaround in the end.

 

~Randy

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