How do I block the 'Pay with eCheque' option in my Payment Receiving Preferences?

Euan6
New Community Member

How do I block the 'Pay with eCheque' option in my Payment Receiving Preferences?

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7 REPLIES 7

manju_
PayPal Employee
PayPal Employee

Hi @Euan6 

 

Thank you for your post. I understand you would like to block eCheque payments. However, for personal PayPal accounts, we do not have an option to block eCheque payments. Alternatively, you may advise the senders to send the payments using the cards to avoid eCheque payments. 

 

Thank you

Manju

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kernowlass
Esteemed Advisor
Esteemed Advisor

@manju_ 

 

I have a UK personal account and have the option to block echeques???

Or am I misreading / understanding that section?

 

@Euan6 

 

Go to profile (cog next to log out) > seller tools in the lower pale blue band > getting paid > payment receiving preferences > update > block the following payments > echeques. 

 

 


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kew22
New Community Member

Hello

I am trying to do this but don't seem to have the option either.

I have a personal UK account and when I try and follow the directions given (thanks !) under Seller Tools: Getting Paid: my only option is about creating invoices.

I am selling a ticket on Twickets and it stated: Ensure that you've blocked the 'Pay with eCheque' option in your Payment Receiving Preferences but I just can't do it.

Any other help or advice???

Thanks

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PayPal_JonK
Moderator
Moderator

Hey everyone! Thanks for visiting the PayPal Community Forum. Thank you @kernowlass for your help clarifying this a bit further. We appreciate all the time you offer our customers.

 

Hello @kew22, welcome! I'm sorry to hear you've run into some issues blocking the option to receive eChecques. What happens if you try this link: Payment Receiving Preferences? 

 

If you're still running into issues after trying that link, please don't hesitate to reach out to our Support Teams for further assistance. 

 

Best wishes!

 

 - Jon K

 


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Dinah000
New Community Member

"What happens if you try this link: Payment Receiving Preferences? ".

 

Jon K: what happens is: a 404 page.

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crupcrup
New Community Member

Does anybody know where to find this item? Please be specific. A company called Twickets tells me to follow these instructrtions:
"Go to www.paypal.com, log in to your account, and go to your 'Seller Preferences'."
"Under 'Getting paid and managing risk', go to 'Block Payments' and make sure that the option to block 'Pay with eCheque' is ticked."

I cannot find 'Seller Preferences' or any options about getting paid. The 'seller tools' option offers Invoice Templates. I cannot find the 'Block Payments' Option.

Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@crupcrup 

 

Read my above post however be aware that you may not have that option on a personal account dependent on how long you have had that account.


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