Name Shows Changed on PayPal Account, but Transmit Old Name

zmcarver
New Community Member

Hi. I changed my name on my account over 20 years ago, but have recently noticed that my previous name still shows up on my bank account when I make a transfer. Does anyone know if this can be fixed?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@zmcarver 

 

Your best bet may be to remove and re-add your bank account OR contact customer services and see if they can update it for you?

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 


Advice is voluntary.
Kudos / Solution appreciated.
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