Unable to add information to my business account

EzGG
Contributor
Contributor

So I just created a business account for my company and I cannot for the life of me figure this out.

The website automatically assumes the company is from the US even though from the get go I set *MY* country, whenever I try to enter my account settings, even to change the display language (???) it will automatically load a page where I HAVE to add the company's information. 

No matter what I do, it will not accept the company's information. What do I do???

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EzGG 

 

Looks as if you have opened a U.S paypal account instead of one for your own country?
Go to the settings cog next to log out and check what NATIONALITY is showing on the left side of that page, is it for your country or not?

When you click to register a paypal account there is a drop down list of countries with U.S being the default top option as Paypal is a U.S company.
You then have to scroll down and click on your own country to open the correct Paypal account for that country.

You can't use another countries Paypal account as it would never work properly and may be limited.

If you have opened a U.S paypal account by mistake then you need to remove anything you have added and close it (if you can) and then open one for the correct country you are in.
Paypal is country specific and differs a lot country to country.



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EzGG
Contributor
Contributor

There isn't even a cogwheel next to my log out.

If I press to log out it just logs out. I cannot see nationality anywhere on the interface. No flags no words not anything, It's just a log out.

image.png

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EzGG 

 

Probably because you have registered a business account, click the ''settings and then profile'' options in your account, should be in there.


Advice is voluntary.
Kudos / Solution appreciated.
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EzGG
Contributor
Contributor

Profile settings show no country.

Account settings I cannot even see because of this which is the whole problem as it will NOT accept the company information.image.png

Oh, and I cannot even close the account, either. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

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