Uploaded wrong documents

Yana1122
New Community Member

Hey, I recently received a message that I can no longer use PayPal, this happened after you asked me to upload documents by my mistake, I uploaded the wrong documents, now my account is blocked, I would like to know if it's possible for me to apply an epilation and to re-upload the correct documents?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yana1122 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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