I’ve been using PayPal for years without problem, most recently last week. I tried to make another purchase yesterday but I’m now told that ‘there is no account associated with this email address’? I don’t know why this has happened or how to resolve it. I can get into the PayPal App fine…. But can’t purchase via any merchant link. I wonder if this is common…and what I can do to resolve if. Thanks.
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
