Paypal account associated with an old email, and I have deleted the email

loaighoraba
Contributor
Contributor

Hi

 

I had an old paypal account associated with some email, and I have deleted this email since some time ago.

Now when I try to login to this paypal account, I'm redirected to reset password page, seems payapl needs to reset the password for some reason.

 

Now the problem is that a link is sent to this old email with instruction to reset the password, however as I said this email is deleted and I no longer have access to it.

 

So is there anyway to login to my old paypal account?  Some friend transferred an amount of money to this old paypal account, so is there a way to access it or even send it to another account?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@loaighoraba 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.