unable to remove the old unconfirmed mobile number (primary phone)

[AdeyemiAdex]

I want to withdraw my money but the security is asking to send sms the old phone number that i have lost, how  can i add a new one and make it the primary number

[sharpiemarker · Accepted solution]

@AdeyemiAdex 

If this is the security you're experiencing, there is a section about changing or adding a phone number to receive a sms text:

https://www.paypal.com/uk/smarthelp/article/why-am-i-being-asked-to-complete-a-security-check--faq35...