I can't remove my debit card from Paypal.

[JoeCarpio]

Hi. I can't remove my debit account from my Paypal. I've been trying ever since yesterday but it keeps saying something went wrong. What can I do? I can't send a message. and I can't call Paypal since I am from the Philippines. Please help. 

[jpcastel82]

Hi @JoeCarpio 
Thanks for reaching the Community for this concern.

You can try the steps listed on removing your card out of your account.

Here's how to remove a card:

1. Click Wallet at the top of the page.
2. Click the card you want to remove.
3. Click Remove card.

A few things to keep in mind:

• You cannot remove a card if you have a pending transaction or if your card was the backup payment method for a recent instant bank payment. Wait a few days and try again.
• You may not be able to remove your card if you have a negative balance in your PayPal account. In this situation, you must bring your balance to zero or higher to remove your card.
• If you remove your only card and have a confirmed bank account, you’ll no longer be able to make instant bank payments. Instead they’ll be sent as eChecks, which take 3 to 4 working days to process.

You may not be able to remove your card if you have a negative balance in your PayPal account. In this situation, you must bring your balance to zero or higher to remove your card.

Hope that helps. Stay safe always.

[JoeCarpio]

So I already tried this solution. But it doesn't work. As much as I am concerned there is no pending transactions.