redeem issue from grabpoints

[jismon]

I can't redeem my rewards from GrabPoints. I contact them and they said that,

"After checking with Paypal, it seems your payment was not successfully sent because Paypal did not allow us to send it, for some reason or another.
We suggest contacting Paypal about your account not being able to receive payments from GrabPoints." 

please help to solve this 

Thankyou

[kernowlass]

@jismon 

To receive Paypal payments in your country + to be able to receive payments in your local currency read the below link.

https://www.paypal.com/in/smarthelp/article/how-do-i-receive-paypal-payments-faq1750?app=searchAutoC...