Bank account linked, but keep getting asked to link bank account

Softmettle
Contributor
Contributor
PayPal keeps saying that my bank account is already linked to another account (which I only have one so how?) And it won't allow me to put ant bank details in there to link the bank account because apparently it's already in use. I don't know what to do. I can't transfer money in or anything. Keeps asking me to link a bank account but I have one linked and when I try to remove it, it asks me to link a bank account, like it's not registering there is one linked to it. But then it tells me the account is already linked and I need to put in another one. I'm in hell, please
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2 REPLIES 2

ChrissyDe
Contributor
Contributor
My debit card was retricted because of fradulent activity. I got my new debit card but don't know how to link it to my Paypal acct. Please help. Thank you
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Softmettle 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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