Can't transfer money to Visa card

Mags21
Contributor
Contributor

Hi everyone,

I've tried several times to transfer money to my card via instant transfer and every time, it tries but won't go through. 

Screen Shot 2020-04-13 at 13.51.31.png

 I'm not exactly sure what's going wrong, but it's very frustrating since this is the only access I have to funds right now and I'm not able to get to them. Any help is appreciated!

Login to Me Too
2 REPLIES 2

jpcastel82
PayPal Employee
PayPal Employee

Hi @Mags21

Thanks for reaching the Community for this concern. This might help you.

For withdrawals, you can try using this shortcut link with any web browser on your device:

www.paypal.com/wdfunds

It will ask you to login. Once logged in, follow the onscreen steps on transfering your money out of your Paypal to a confirmed debit card or bank account.

 

If you are getting an error message when trying to transfer money to your bank, it could be because:

  • You have a limitation placed in your PayPal account.
  • You may need to go through a security check, so we can confirm your identity.
  • Your debit card or bank account may not be eligible to process Instant Transfer.
  • Our security system may have detected unusual activity.

 If the transfer to your bank account still doesn’t go through, try:

  • Linking an eligible debit card and transferring money using this card.
  • Linking a bank account and transferring money using this account.
  • Getting a PayPal Cash card for direct access to your PayPal account balance.
  • Requesting a check to be mailed to you (there is a fee for check withdrawals).

Here are the banks that support Instant Transfer from your PayPal balance to your bank account:

  • Bank of America
  • BNY Mellon
  • BB&T
  • Citibank
  • JPMorgan Chase
  • Keybank
  • PNC
  • Suntrust
  • Wells Fargo

Hope that helps. Stay safe always.

Login to Me Too

Mags21
Contributor
Contributor

Hi @jpcastel82, thanks for your response. 

 

It's been three or four days since I submitted documents to be reviewed so perhaps that is the issue. Is there any other way to verify my account so I  can actually use it? It's kind of important that I have access to the money since this is the only funds I have. Verifying my account is great but I can't by groceries unless PayPal actually gives me the money I worked to get. 

 

Thanks,

Mags

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.