Recently I made 3 purchase transactions with Aliexpress and paid via PayPal to Aliexpress. The funds were transfer to AliPay Singapore E-Commerce. All 3 transactions were resulted in Chase Bank imposed an Cash Advance Transaction Fee in the amount of $10 each. Chase Bank representative stated that it can't be reversed and suggest to contact PayPal to resolve the issue. I initiated some kind of dispute with PayPal and has not received any response. I just wonder has any user out there been experienced this kind issue before? or I am the first person came across this issue? Can it be Aliexpress is deceitful on coding it as Cash Advance so they don't have to pay the credit transaction fee. I am just thinking out loud.
I send a secure message to Chase Bank to complain that they allow the merchant to submit a Cash Advance Transaction without my consent. Chase provided an explanation that the merchant, Alipay Singapore E-commerce, is coded as a financial category and it depending on how the merchant categorized the charge. At the end, I finally got a good news that Chase decided to offer me wavier on all three transaction fee. Case closed!
Same just happened to me as well and I was charged $15!!! Same situation, paid on Aliexpress via PayPal $3 and something and got slapped this fee. This is nonsense and absolute absurd. Will be talking to PayPal and to Chase tomorrow to see how can I roll it back.
I had the same problem too! I am in Canada and my bank (Bank of Nova Scotia) reversed the charges but I still want ot get to the bottom of this .. I am trying to get hold of alipay customer service is next to impossible ( they want me to use their app before I can talk with them and when I went to download I got a message saying its not safe to install this app on my phone) and now paypal doesn't even offer call in service? what the hell?
Thank you for that.. do you know where it says it has been addressed? I Have looked for any response here from paypal but can't find anything on it .. thank ou in advance
