PayPal Community

Valery91 · ‎Jan-24-2019

The visa card I had linked with my Paypal account has exired, I removed it from my account to add details of the new card I received from my Bank (Ecobank) but it is not work. I am getting an error message saying: " This card is not accepted, use a different card"

Could someone help me with this?

PayPal_Olivia · ‎Jan-25-2019

Hi @Valery91,

I'm sorry to hear that you are having difficulty adding your new card. Here are some things to check.

I hope this helps!

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

View solution in original post

PayPal_Olivia · ‎Jan-25-2019

Hi @Valery91,

I'm sorry to hear that you are having difficulty adding your new card. Here are some things to check.

I hope this helps!

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

Valery91 · ‎Jan-28-2019

Thanks Olivia. The information you gave me helped me. The issue was that the Bank account linked to the card had not enough money to pay the required fee for linking a card. I had to load some money to my account and then repeated the process and it worked.

PayPal_Olivia · ‎Jan-29-2019

Hi @Valery91,

Thank you for coming back to let us know that the information helped!

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

Salem227 · ‎Mar-27-2019

I am facing the same issue it says”we are not aboe to link this card, try anotherpayment method” i have 14 dollars in it so maybe im facing different issue, please help

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