"Money is waiting for you" problem

Eqzayal
Contributor
Contributor

I recently did some skin trading and received some money from the skin website but i am not able to claim my "Money is waiting for you" payment that has been received, i do not live in the united states anymore nor do i have a SSN so keeping it in my paypal balance isn't possible, my other problem is that i do not own a united states credit/debit card i own my country's credit/debit card or bank information which isn't a choice in the bank option is there a way to still claim my money somehow other than these 2 options?? please help what can i do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Eqzayal 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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