How can I see who sent payment?

tyrenesan
New Community Member

I received a payment but it doesn't show who sent the payment.  I thought it would show it when I clicked Accept, but it didn't. It also doesn't show in my recent activity but the amount does show in my balance.

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi @tyrenesan,

 

Welcome to the community and thanks for PayPal. 

 

You should be able to see details of who sent you money in the Activity section on your account. If the transaction is not showing at all I recommend clearing cache and cookies before checking again. In the Activity section you can expand the details of the payment to show more information. If a business account is sending you money though, it may just show the business name rather than a personal name. 

 

I hope this helps. 

Rachael

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