I sold CSGO skins and the payment is on hold

Andrei1609
Contributor
Contributor

Hello, I've sold some CSGO skins and I was paid via Paypal. The money is on hold and it says: "You have successfully updated shipment information. You’ll get your money within 1 day of delivery." It's been 1 day and I still didn't get the money.

Do you know what should I do?

Thanks.

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4 REPLIES 4

Aekk
Contributor
Contributor

your money is stolen, same as many others ^^

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Andrei1609
Contributor
Contributor
Really? How is this possible?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Aekk 

 

Don't talk rubbish, giving bad advice to someone when they are just subject to the new seller hold and will get their money is scaremongering and worrying them without any good reason. 


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Andrei1609 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a service or virtual sale then no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.


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