Unsupported country code IT error

filipporonco
Contributor
Contributor
Hi, we correctly work with our adaptive payments integration since 2013. From this morning we started to get this odd error for all our requests for preapprovals: 
errorId: 580022
domain: PLATFORM
subdomain: Application
severity: Error
category: Application
message: Unsupported country code IT
parameter: Array

We've changed nothing on our side and since yesterday, everything (preapprovals and chained payments worked smootly).
Any help?

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15 REPLIES 15

TSGerDev
Member
Member

Hi 

we have the same issue and just wanted to bring that up... there is nothing on the incident board yet. 

 

Case Number 06364982

 

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filipporonco
Contributor
Contributor

Hi @MTS_Justin, any news on the ETA for the fix?
This is the second day of complete disruption of the service and the economic impact grows hour by hour.

Moreover, we still can't see anything on the paypal status websites about this.
Just keep waiting.

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filipporonco
Contributor
Contributor
From the first hours of today (6.45 am Italy time), the issue seems resolved, we keep waiting for confirmation from the PayPal MTS.
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Solved

MTS_Justin
Moderator
Moderator
Hello All,

The issue should now be resolved.

Please check from your side and let me know if the issue is still persisting.

Again, apologies for any inconvenience.

Thanks !

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filipporonco
Contributor
Contributor

Hi Justin, as written in my previous comment, everything works fine again for us (in Italy), for sure from 6.45 AM italy time.
Thanks for the feedback.

 

Cheers, Fil.

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Mustafacco
Member
Member
Please Help
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