Where can I see my payment history

[Amy_B]

When I look at my paypal account, all I can see is money that I'm spending or immediate reimbursement from my credit card. I can't see my payments that I am making on larger purchases with the 0 interest for 6 months. My bank is showing the payments. What am I missing?

[KGonzaga]

Hi @Amy_B,

Thank you so much for using PayPal. Regarding finding your transaction history, all of the payments you've sent out as well as payments you receive should be posted on your activity page. Regarding payments made to PayPal Credit or other PayPal products like PayPal branded MasterCards, it might show on different pages. If you would need to get additional information, please click on the help & contact link at the bottom of any PayPal page.

Hope this helps. 

[joancamara1]

"Regarding payments made to PayPal Credit or other PayPal products like PayPal branded MasterCards, it might show on different pages. If you would need to get additional information, please click on the help & contact link at the bottom of any PayPal page."

Well that is just unacceptable! And just wrong!  I spent an whole hour, all over Paypal's home page, looking and clicking, on every single clickable link, for a way to find where I made payments to my paypal credit, and there's NOTHING!  All that's there, is the amount I spent in different stores!

And it's says here, that it might be on different pages??  WHAT different pages??  And as for the "help", THIS is ALL I can do for "help", and there is none! What am I going to be told if I write or call (Contact), that can't be told HERE?

NOT showing where I made my payments is just WRONG!  I'm so mad about this, I'm seriously thinking about not using paypal anymore, when I get done paying my total off!  Or maybe just use it for emergencies.

What company that gives credit, doesn't show an individual's payments to that credit use??  I don't think I even saw an area where it total's up your purchases for the month.  I see where I can get a statement for any individual month, but all that does, is show the same individual purchases, that are on my account page!

If I want the total, I'll have to get my calculator, and figure it all out, myself!  Then I got to get my bank statement, and find the payment(s) I made, and work the math out!   If I had known all this at the beginning, I sure wouldn't have applied for it!  I definitely want to give others, a heads up on this..

Unbelievable!  Maddening!

[joancamara1]

I did want to add one more thing, after I did that ranting and raving....

Thank You for allowing me to have that credit. (I was pleasantly surprised to get it!) I hope I'm not cut off after going off like that, but still.....it would be wonderful, if you make some changes to your credit program. Thank you again, 

joancamara1

[bubbad12]

Joan were y0u able to resolve not finding your payments and balance?  I am experiencing the same problem and it is very frustrating.  Please let me know if you figured it our.  Thank you!

[joancamara1]

No, I haven't.  Until I get the word from PayPal, that they've upgraded this awful situation, there is no change.  I'm really wondering if they don't show this information, for a reason.  For THEIR benefit.  

Every time I look at my credit balance, it doesn't seem to lower any.  I'd have to do some real heavy duty math figuring, to get it all sorted out, on how much my expenses are, and how much I've paid on my bill (if you make many small payments, here and there, like I do), etc etc....and I don't really have time for that. I bet that's what THEIR hoping for...

All I can suggest is to start writing down EVERY amount you've used of your credit, the date of your purchases, the amount and date of your payment, and any other details (whenever you make a purchase, and use their credit), and then, take once a month to manually figure it all out, to make sure your not getting banbuzzeled by PayPal.  That's what I've begun doing, along with not using their credit anymore, unless I absolutely HAVE TO.  

[Amy_B]

It turns out there's a separate website for PayPal credit. I got to it by clicking "Manage my account" on an email they'd sent me acknowledging payment, but you can also get there by clicking the words "PayPal Credit" on your summary page. It turns out these are a cleverly disguised link.

HTH!

[bubbad12]

I don't know how to see payments ive made and balance owed.  Ive clicked all over the page I go to and all it shows is charges I have made how to add charge card and bank account.  Please help me to get to the page that shows my full account info.  Thank You