I added a PayPal payment method to my site, but when someone tries to use it, they get an error

abosen
New Community Member

I added a PayPal payment method to my site, but when someone tries to use it, they get this error :
{"type":"payment_system_error","error":

"REQUEST_REJECTED: Could not process the request. Please contact customer service team for any queries."}

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1 REPLY 1

Kavyar
Moderator
Moderator

Good day @abosen 

 

Thank you for posting to the PayPal community.

 

I would suggest to please contact our PayPal Customer service via link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

 

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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