Good day @WBK1,
Thank you for contacting PayPal community.
Our sincere apologies for the inconvenience caused.
To resolve the issue, please follow the below detailed steps & instructions based on your website integration.
1. For REST API integration : You can pass value "GET_FROM_FILE" or "SET_PROVIDED_ADDRESS".
For digital goods, the payment API request call should be correct value under "Shipping_Preference" field.
shipping_preference : The location from which the shipping address is derived. The possible values are:
- GET_FROM_FILE. Get the customer-provided shipping address on the PayPal site.
- NO_SHIPPING. Redacts the shipping address from the PayPal site. Recommended for digital goods.
- SET_PROVIDED_ADDRESS. Get the merchant-provided address. The customer cannot change this address on the PayPal site. If merchant does not pass an address, customer can choose the address on PayPal pages.
Default: GET_FROM_FILE.
Guide link - https://developer.paypal.com/docs/api/orders/v2/#definition-application_context
2. For NVP API integration, pass the "no_shipping" as "0" or "2" in your SetExpressCheckoutRequest API call.
NOSHIPPING : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1.
Value is:
• 0 — PayPal displays the shipping address on the PayPal pages. But do not require one.
• 1 — PayPal does not display shipping address fields and removes shipping information from the transaction.
• 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile. require one.
Guide link - https://developer.paypal.com/docs/classic/api/merchant/SetExpressCheckout-API-Operation-NVP/
3. For "PayPal Payments Standard" legacy button integration, pass the "no_shipping" as "0" or "2".
| no_shipping | Do not prompt buyers for a shipping address. Valid value is: - 0. Prompt for an address, but do not require one.
- 1. Do not prompt for an address.
- 2. Prompt for an address and require one.
|
Guide link - https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...
Thank you so much for your patience and understanding.
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
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